Website Terms of Use

Welcome to www.fluiddesign.co.za (the “Site”). These Website Terms of Use (“Terms”) govern your access to and use of the Site, which is owned and operated by Fluid Design (Pty) Ltd Registration No: 2024/564269/07 (“we,” “us,” or “our”).

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree with these Terms, you must not use this Site.

1. Acceptance and Modification of Terms

Your use of the Site constitutes your full acceptance of these Terms, as wellas our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must discontinue use of the Site immediately.

We reserve the right, at our sole discretion, to modify, update, or revise these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes are posted constitutes your acceptance of the new Terms. It is your responsibility to check this page periodically for updates.

2. Permitted Use

You agree to use this Site for lawful purposes only. You agree not to:

• Violate any applicable local, national, or international law or regulation.
• Disrupt, interfere with, or compromise the security or operation of the Site.
• Attempt to gain unauthorised access to the Site or any systems or networks connected to it.
• Introduce any harmful or malicious code, viruses, trojan horses, worms, or other disruptive software.
• Use any automated device, process, or means (such as “scraping,” “crawling,” or “spidering”) to access the Site to copy any of its content.

3. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, trademarks, and software, is the property of Fluid Design (Pty) Ltd or its licensors and is protected by South African and international copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Site’s content in any form or by any means without our prior written consent.

4. Third-Party Links

The Site may contain links to third-party websites or resources. These links are provided solely for your convenience. We do not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You access such websites at your own risk, and we are not liable for any loss or damage that may arise from your use of them.

5. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, as to the operation of the Site or the completeness, accuracy, reliability, or suitability of its content.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

To the fullest extent permitted by South African law, Fluid Design (Pty) Ltd and its directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or connected to your use of (or inability to use) the Site. This includes, but is not limited to, damages for loss of data, revenue, or profits, whether arising in contract, tort (including negligence), or otherwise.

7. Indemnification

You agree to indemnify, defend, and hold harmless Fluid Design (Pty) Ltd, its directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site or your violation of these Terms.

8. Information vs. Professional Advice

The information provided on this Site (such as blog posts, FAQs, or guides) is for general informational purposes only. It does not constitute professional plumbing advice. You should not rely on this information as a substitute for consultation with a qualified professional. Always contact a certified plumber for a diagnosis and service.

9. Termination of Access

We reserve the right, in our sole discretion, to terminate or suspend your access to all or part of the Site at any time, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Gqeberha (Port Elizabeth), Eastern Cape.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Fluid Design (Pty) Ltd Registration No: 2024/564269/07
Address: Top Floor, No. 11, 1st Ave, Walmer, Port Elizbaeth (Gqeberha), Eastern Cape, 6070
Email: sales@fluiddesign.co.za
Phone: 084 470 0120
After-Hours / Emergency: 062 125 2025